Manage your subscription, invoices and payment

Owners and Admins manage the subscription, invoices and payment details in fynk's billing settings.

Available on Essential, Business and Pro · Owners and Admins

Open the billing settings

Go to Account settings → Subscription & Billing. Click Manage subscription to open the billing portal, where you can see your plan, invoices and payment details.

Upgrade or add users

1. Go to Account settings → Subscription & Billing.
2. At the top, choose Yearly or Monthly and your currency.
3. On the plan you want, set the number of users with − and +, then click Select plan. For Pro, click Contact sales.
4. Confirm. An upgrade takes effect immediately, and you pay the difference for the rest of the billing period.

Under Your current plan, you can see what your plan includes.

Downgrade or remove users

You can downgrade to a lower plan or reduce the number of users in the same place. A downgrade takes effect at the end of the current billing period.

Download invoices

Invoices are available in the billing portal under Manage subscription. You also receive each invoice by email.

Update billing details

In the billing portal, you can update:

• Your billing address and company name
• Your VAT ID, so it appears on future invoices
• Your payment method

Payment methods

You can pay by credit card or bank transfer. SEPA direct debit isn't available. All bank-transfer customers must use the dedicated virtual bank account number (VBAN) shown on their invoice. Payments sent to a different bank account may only be accepted in exceptional cases and take much longer to process. The account-wide payment-overdue banner can remain visible until the payment has been matched.

Good to know

• Prices are excluding VAT.
• You'll receive a payment reminder a few days before the due date. These reminders can't be turned off.
• Changes to past invoices, such as a new address, can be requested from support.

Related articles

• Plans and what's included
• AI credits: allowance, top-ups and usage
• Cancel your subscription or delete your account